Fast, flexible and international
You can benefit from Arvato’s global infrastructure with over 57 distribution centres in 22 countries. Arvato is the right partner supporting you internationally as the end-to-end e-commerce and logistics service provider with more than 15 years of experience working for fashion, cosmetics and FMCG brands in the B2C & B2B business. Arvato’s services span retail logistics as well as the complete e-commerce value chain: Implementation and operation of online-shops on Spryker and further leading e-commerce platform providers, digital imaging, B2B & B2C logistics and shipping including returns management, as well as payment services, customer service and e-commerce consulting.
Omnichannel brand experience
Take advantage of Arvato’s integration competence, and omnichannel solutions allowing you to create a consistent and sustainable brand experience across all channels. The highly flexible omnichannel Order Management System (OMS) offers the best foundation for a smooth integration of features, such as, “Click & Collect” or “Order Anywhere”. Besides the technological competence for integration of OMS and online shop systems (Spryker, and further leading e-commerce platform providers), Arvato provides Omnichannel customer service in more than 30 languages, as well as solutions for loyalty programmes. Arvato ensures that your customers encounter a consistent shopping experience for both, online shops and retail stores worldwide.
- Cost-efficient via fewer interfaces
- Consistent brand message through Arvato’s experience for omnichannel solutions
- Complete transparency thanks to a centralised Order Management System
Arvato is a wholly owned subsidiary of Bertelsmann. www.scm.arvato.com