Ask these 10 questions before purchasing an E-commerce Platform

10 Detailed

Asking a potential e-commerce vendor the right questions could help you verify claims made about the functionalities of the vendor’s e-commerce software. This guide contains ten relevant questions you must ask vendors before purchasing an e-commerce platform. 

  • Question 1: How does your vision align with our plans for enterprise digital transformation?

  • Question 2: How do you support the complexities of our industry and nuances of our business processes?

  • Question 3: How will your commerce platform help us exceed the key performance metrics in our industry?

  • Question 4: Who will own the e-commerce implementation project and what accountability will be in place?

  • ... and 6 other questions with additional context

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Question

01: How does your vision align with our plans for enterprise digital transformation?

Digital transformation is all about implementing digital solutions to improve or transform every aspect of an enterprise’s business model. Companies looking to digitally transform their business need e-commerce vendors who can effortlessly see them through the entire transformation journey. 

Discover more relevant questions to ask potential vendors in our guide.

10 Hard Questions to ask your vendor guide cover