Spryker Systems GmbH is an innovative technology service within the enterprise software area. The core of the company is the Commerce Framework Spryker developed to offer new productivity for digital business models. Our approach is based on a modern, agile architecture and allows specialized solutions for individual customer requirements.

The international Spryker team constantly works on new, challenging projects and it always looking for motivated talents to revolutionize the commerce world.

Technical Writer / Head of Academy (m/f)

Your challenges

  • Edit, create and maintain technical documentation for our (PHP) framework
  • Work closely with our core product and surrounding teams to collect information and content material and review, enrich and prepare it for publication
  • Interact with our clients, partners and internal teams, collect needed contents, prioritize them and create or facilitate creation of needed content
  • Create How-to’s, FAQ, guidelines, tasks, documentations, videos, blog posts, cookbooks about how to use, configure, extend or modify the product
  • Manage our forum and answer comments submitted in the ACADEMY
  • Take part in teaching classes, hackathons and be an active member of the Spryker ecosystem by teaching first-hand what is in the ACADEMY and collect feedbacks
  • Create training material like How-to guides, getting started documents, ramp ups, tutorials and other training documents including diagrams and charts
  • Educate developers, partners and clients on Spryker content
  • Write and edit articles for our technical blog

Your profile

  • BS degree in Information Technologies, Computer Science, Technical Journalism
  • 3+ years of experience as Technical Writer, trainer or lecturer in the technical field
  • Knowledge of documentation tools, version control systems (Git) and object oriented languages (coding experience with PHP is a must), designing UML diagrams
  • Ability to write sample code, understand and follow clean code and SOLID principles
  • Understand complex technical concepts / transpose them into clear documentation
  • Ability to interview developers, asking the right questions
  • Strong sense of customer service, great communication skills in German and English

Our responsibility – 5 reasons to join the Spryker team

  • Expert team: Profit from a communicative, inspiring environment and a highly experienced international team
  • State-of-the-art technology: Work on the latest business models, technologies and tools
  • Skill development: Get challenged and develop your professional skills by taking over responsibilities from day one!
  • Constant innovation: You will get varied, interesting projects every day where you can use your creativity
  • Amazing workplace: We work in very comfortable modern offices, located in the center of Berlin and offer fresh fruits, snacks and diverse drinks everyday

Are you thrilled? Please send us your application, stating your earliest starting date and salary expectation via email at: [email protected]