Technical Writer / Head of Academy (m/f)

Your tasks:

  • Edit, create and maintain technical documentation for our (PHP) framework
  • Work closely with our core product and surrounding teams to collect information and content material and review, enrich and prepare it for publication
  • Interact with our clients, partners and internal teams, collect needed contents, prioritize them and create or facilitate creation of needed content
  • Create How-to’s, FAQ, guidelines, tasks, documentations, videos, blog posts, cookbooks about how to use, configure, extend or modify the product
  • Manage our forum and answer comments submitted in the ACADEMY
  • Take part in teaching classes, hackathons and be an active member of the Spryker ecosystem by teaching first-hand what is in the ACADEMY and collect feedbacks
  • Create training material like How-to guides, getting started documents, ramp ups, tutorials and other training documents including diagrams and charts
  • Educate developers, partners and clients on Spryker content
  • Write and edit articles for our technical blog

Our requirements:

  • BS degree in Information Technologies, Computer Science, Technical Journalism
  • 3+ years of experience as Technical Writer, trainer or lecturer in the technical field
  • Knowledge of documentation tools, version control systems (Git) and object oriented languages (coding experience with PHP is a must), designing UML diagrams
  • Ability to write sample code, understand and follow clean code and SOLID principles
  • Understand complex technical concepts / transpose them into clear documentation
  • Ability to interview developers, asking the right questions
  • Strong sense of customer service, great communication skills in German and English

We are looking forward to your online application. Please send your application to Kerstin Dannenberg: