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Deliver Seamless Hybrid Experiences with Unified Commerce

Spryker Unified Commerce helps you meet customer expectations and improve fulfillment efficiency by bridging online and offline touchpoints on one flexible platform.
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Make every buying journey smooth and scalable

Support hybrid customer journeys with fulfillment and service models that reduce friction, improve satisfaction, and lower operational costs.
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    Support evolving customer expectations

    Meet customers where they are. Enable hybrid experiences such as click-and-collect, flexible delivery, and value-adding services at physical locations.
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    Capture more sales opportunities

    Drive incremental revenue with bundled products, tailored service offerings, and the flexibility to sell across more physical and digital touchpoints.
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    Adapt quickly to business-specific needs

    Spryker gives you the freedom to build what you need—custom fulfillment flows, shipment options, or physical services—without being boxed into rigid templates.
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    Improve fulfillment efficiency

    Leverage offline-enabled tools to speed up fulfillment and reduce logistical costs across warehouses, storefronts, and service points.
    • Spryker’s technology partner Fluent Commerce complements Unified Commerce
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    Support hybrid buying journeys that convert

    Unified Commerce helps you meet demand for flexible shopping, lower costs, and add new revenue streams, without disrupting your existing workflows.
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    Enable frictionless customer fulfillment

    Offer click-and-collect, warehouse delivery, or physical services based on what works best for your customer. Streamline last-mile logistics while improving satisfaction.
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    Make every physical location more profitable

    Adding value-added services to physical locations, such as returns, installations, or product demos, can boost in-store visits and order volume.
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    Reduce fulfillment and inventory costs

    Partner with Fluent Commerce to gain real-time inventory visibility, streamline order processing, and avoid overselling or stockouts.
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    Increase conversion and AOV

    Create flexible bundles and product sets that resonate with how customers actually buy. Empower upselling across digital and physical channels.

    • Designed to Flex with your Business Logic

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    Customize fulfillment logic

    Tailor fulfillment strategies and service models to your business needs.
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    Deploy fast with device-agnostic fulfillment tools

    Spryker’s Fulfillment App is a PWA built for ease of use in real-world environments, including offline access for locations with unstable internet.
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    Support complex sales scenarios with Service Points

    Configure and deliver on-site services, such as alterations or returns, by linking fulfillment logic to specific locations.
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    Frequently Asked Questions

    Explore common questions businesses ask when planning their Unified Commerce transformation.

    Absolutely. B2B customers increasingly expect flexible, self-service, and hybrid buying options. Spryker Unified Commerce enables those capabilities while supporting complex processes like bulk orders and custom fulfillment logic.
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    See how Unified Commerce can transform your operations

    Discover how Spryker helps you meet evolving customer expectations while reducing fulfillment complexity and unlocking new growth opportunities.
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