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Digital Self-Service: Transform the Aftersales Experience
Give your customers the control and convenience they expect with a unified self-service portal. Spryker centralizes fragmented interactions into one intuitive platform—boosting satisfaction, streamlining aftersales workflows, and driving profitable growth.
Digital Self-Service: Transform the Aftersales Experience
Give your customers the control and convenience they expect with a unified self-service portal. Spryker centralizes fragmented interactions into one intuitive platform—boosting satisfaction, streamlining aftersales workflows, and driving profitable growth.
Drive Customer Satisfaction & Loyalty
Empower customers with 24/7 access to personalized information, offers, and support—boosting trust and long-term loyalty.
Improve Sales Team Efficiency
Centralize collaboration and insights so sales teams can spend less time on admin and more time adding value.
Increase Revenue & Wallet Share
Use unified customer data to personalize catalogs, enable service bookings, and uncover upsell opportunities that grow revenue.
Maximize Operational Efficiency
Give buyers a one-stop portal to manage orders, track shipments, and access support—streamlining operations for both sides.
“ We wanted to go beyond the market standard, not just offering a polished e-shop. Our goal was to achieve a one-stop shopping experience for our customers, and Spryker delivered on our promise. ”
Dr. Mark Wever,Global Chief Digital Officer, STAUFF
“ In the digital age, the faster one wins… To ensure a fast solution that delivers outstanding customer experiences, we decided on Spryker. ”Marc Dassler,Head of Digital Platforms, Hilti
“ Spryker was the one technology fulfilling over 90% of our high-complex use cases from the get-go. And it’s paid off so far! ”Jochen Hostalka,SVP IT & Enterprise Services, Siemens Healthineers
Centralized Access to Critical Data
Provide real-time visibility into orders, assets, and support interactions for faster resolution and lower service costs.
Scalable Personalization
Deliver tailored catalogs and recommendations at scale, driving deeper engagement and higher conversion without added complexity.
Streamlined Operations
Automate repetitive aftersales tasks to improve speed and free teams to focus on high-value activities.
Simplified Workflows
Consolidate aftersales into one intuitive portal, reducing system sprawl and long-term cost to serve.
Trusted by industry leaders worldwide
“ Daimler Truck Overseas wanted to bring their dealer transactions from offline to online with a B2B parts marketplace. They chose Spryker to digitize the buying experience while protecting existing dealer-customer relationships. ”
“ Grimme, a global leader in agricultural machinery, launched a one stop shop with Spryker to offer access to new and used machines, spare parts and services - all in one convenient experience. ”
“ Siemens Healthineers chose Spryker to deliver a seamless customer experience while driving more sales to its network by integrating distributors into its digital commerce ecosystem, resulting in greater flexibility for customers and more business for distributors. ”
Spryker offers a uniquely modular, composable architecture built for complex B2B needs. You get full flexibility, fast rollout, and upgrade-safe customization.
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