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Spryker Product Release
Summer 2025

Get ready to unlock operational efficiency and cost savings! Our latest release introduces new self-service capabilities that accelerate workflows, reduce overhead, and deliver measurable impact where it matters most. Experience a smarter, more efficient way to operate and turn productivity gains into bottom-line results.

Read Full Release Notes
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Deliver Convenience and Efficiency
with our Self-Service Portal

Spryker is launching its new Self-Service Portal (SSP)! Our SSP is a game-changing solution designed to unify the B2B aftersales journey, empowering buyers with all the information and tools they need in one place while keeping the customer support and sales teams closely engaged. The impact: frictionless aftersales buying and unlocked business growth. 

New Self-Service Portal Features

  • Self-Service Dashboard


    Maintain a comprehensive overview of your asset information and interactions at every level with the Self-Service Dashboard, which serves as a central hub for convenient access and management.

  • Asset Management


    Efficiently organizes, tracks, and accesses assets. Customers benefit from improved visibility and operational efficiency,

  • Services


    Allows customers to schedule, modify, and track service appointments, ensuring convenience and operational efficiency.

  • Inquiry Management - General Requests


    Empowers customers to submit general questions or inquire about issues with orders.

  • Inquiry Management - Claims


    Allows customers to efficiently submit warranty claims, request refunds, and more, streamlining resolution while lowering service costs.

  • Inquiry Management - Assets


    Enables customers or service providers to easily request detailed information about assets. This includes technical specifications, comprehensive descriptions, or even explanations.

  • File Management


    Offers a centralized repository for secure file storage and improved collaboration.

Find out everything you need to know about Spryker’s Self-Service Portal!

Read Release Notes Visit the Product Page
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Order Management Update
Order Amendments

Order Amendments empower end customers with unprecedented flexibility to modify their existing orders. They can easily add, update, or remove items, ensuring their order always meets their evolving needs. Businesses can choose from flexible price recalculation strategies, maintaining control over pricing during amendments. This seamless process allows customers to adjust their orders without losing their current cart, all while retaining the original order ID for simplified tracking and improved data integrity.

Read Release Notes

Learn more about B2B Commerce.

Visit our B2B Commerce page

Additional Features and Enhancements included in the Spryker Product Release Summer 2025

Marketplace Discounts

Gain strategic control over promotions by targeting discounts specifically to individual merchants or product offers, enhancing merchant performance and retention.

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Discount Conditions for Customers

Achieve greater precision in customer-related promotion scenarios by directly restricting and targeting discounts based on customer identity or behavior.

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Configurable Data Exporter

Easily access and share important business data in a secure and flexible way, helping your teams make faster decisions, uncover new insights, and stay aligned.

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Spryker Monitoring Integration

Use your preferred Application Performance Monitoring tools, maximizing uptime and reducing costs without disrupting your existing tech strategy.

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ACP App Improvements

The ACP Apps Algolia and Vertex have been enhanced to provide broader search capabilities across various content types and to streamline B2B invoicing and tax compliance through improved validation features.

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Multi-Factor Authentication

Strengthen e-commerce platform security by adding an additional layer of protection, requiring users to verify their identity through multiple methods like a password and a one-time email code.

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EARLY ACCESS

Bulk Product Import
in Merchant Portal

Easily bulk upload products, pricing, and stock using a simplified CSV format, empowering merchants to launch and update catalogs faster while minimizing manual work and reducing errors.

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EARLY ACCESS

AI-powered Image-based Add to Cart

Streamline the purchasing process by allowing customers to upload PDFs, images, or handwritten notes, automatically adding any mentioned products directly to their cart.

Read Release Notes >

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