Can Spryker Unified Commerce support partial order fulfillment?

Yes. If certain items aren’t available at one location, Spryker supports partial fulfillment to ensure the rest of the order can still be processed and delivered, improving efficiency and customer experience.

What kinds of services can be offered at Service Points?

Service Points are customizable and can support returns, alterations, installations, product demos, or any on-site service that enhances customer experience and drives engagement.

Deliver Seamless Hybrid Experiences with Unified Commerce

Spryker Unified Commerce helps you meet customer expectations and improve fulfillment efficiency by bridging online and offline touchpoints on one flexible platform.

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Benefits

Make every buying journey smooth and scalable

Support hybrid customer journeys with fulfillment and service models that reduce friction, improve satisfaction, and lower operational costs.

Support evolving customer expectations

Meet customers where they are. Enable hybrid experiences such as click-and-collect, flexible delivery, and value-adding services at physical locations.

Capture more sales opportunities

Drive incremental revenue with bundled products, tailored service offerings, and the flexibility to sell across more physical and digital touchpoints.

Adapt quickly to business-specific needs

Spryker gives you the freedom to build what you need—custom fulfillment flows, shipment options, or physical services—without being boxed into rigid templates.

Improve fulfillment efficiency

Leverage offline-enabled tools to speed up fulfillment and reduce logistical costs across warehouses, storefronts, and service points.

Spryker’s technology partner Fluent Commerce complements Unified Commerce

Capabilities

Support hybrid buying journeys that convert

Unified Commerce helps you meet demand for flexible shopping, lower costs, and add new revenue streams, without disrupting your existing workflows.

Enable frictionless customer fulfillment

Offer click-and-collect, warehouse delivery, or physical services based on what works best for your customer. Streamline last-mile logistics while improving satisfaction.

Make every physical location more profitable

Adding value-added services to physical locations, such as returns, installations, or product demos, can boost in-store visits and order volume.

Reduce fulfillment and inventory costs

Partner with Fluent Commerce to gain real-time inventory visibility, streamline order processing, and avoid overselling or stockouts.

Increase conversion and AOV

Create flexible bundles and product sets that resonate with how customers actually buy. Empower upselling across digital and physical channels.

Designed to Flex with your Business Logic

Customize fulfillment logic

Tailor fulfillment strategies and service models to your business needs.

Deploy fast with device-agnostic fulfillment tools

Spryker’s Fulfillment App is a PWA built for ease of use in real-world environments, including offline access for locations with unstable internet.

Support complex sales scenarios with Service Points

Configure and deliver on-site services, such as alterations or returns, by linking fulfillment logic to specific locations.

Frequently Asked Questions

Explore common questions businesses ask when planning their Unified Commerce transformation.

Absolutely. B2B customers increasingly expect flexible, self-service, and hybrid buying options. Spryker Unified Commerce enables those capabilities while supporting complex processes like bulk orders and custom fulfillment logic.