PLATFORM | UNIFIED COMMERCE
Unified Commerce bridges online and offline customer interactions to deliver a seamless, omnichannel experience, all centralized on a single platform.
Meet the needs of your hybrid shoppers by delivering the speed and convenience of omnichannel commerce. Provide a seamless and consistent experience across all channels, regardless of touchpoint.
Streamline operations and reduce complexities across your distribution network. Eliminate siloed systems, optimize inventory management, and generate incremental cost savings.
Increase store traffic by offering buy-online pick-up in-store fulfillment options or offer on-site value-added services, such as customizations or installation.
Give customers a choice of delivery options, from click & collect or ship-to-store to in-person delivery, all managed from a single platform.
Delight customers while bringing together valuable data insights from across touchpoints that can be leveraged for marketing strategies and store operations.
Spryker scored highest for overall growth of any vendor in this Magic Quadrant, with both customer and revenue growth nearing 100%, [...] and is a leading product in terms of business agility.”
Better business outcomes with Spryker
Exceed customers expectations, and streamline your operations. With Spryker Unified Commerce you get:
By combining headless technology with Progressive Web App (PWA), the Fulfillment App can be viewed via mobile, tablet, desktop and other devices as well as made available offline, ensuring efficient order fulfillment on the shop or warehouse floor.
Rest APIs offer multiple endpoints that aggregate data delivery to the application, including orders, picking lists, and customer details.
Keep customer data secure with integration permissions and ACL management, enabling your team to define access permissions and roles, leveraging OAuth 2.0 authorization framework.
FEATURES THAT SUPPORT ANY BUSINESS
Enhance customer convenience, increase in-store foot traffic, and minimize the cost of last-mile delivery by offering the faster fulfillment and cost savings of click-and-collect.
Personalize the customer experience by offering incremental services at each location, such as returns, alterations, installations, or demonstrations.
Allow marketplace merchants to ship products to defined pick-up locations, supporting a seamless experience for customers.
Offer a wide variety of delivery options, including delivery from a store, shipment from a warehouse, and more, as well as multiple pick-uppick up locations from which customers can choose the most convenient.
The Spryker Fulfillment App enables your staff to quickly and efficiently prepare online orders, ready to be collected in-store, from a convenient location, or sent out for delivery. The App can be viewed on any device and made available offline for locations with unreliable internet connectivity.
Pick Lists allow your team to confidently support different order fulfillment strategies, including single-order, multi-order, and zone-based picking.
Fulfill from multiple locations, with a holistic view of products, quantities, prices, or services, either sharing stock or managing each warehouse independently. Unavailable items can be flagged during the order fulfillment process, allowing orders to still be partially fulfilled.
Customer Stories
In the digital age, the faster one wins. With Spryker's MVP approach we quickly launched into African and Asian markets. To ensure a fast solution that delivers outstanding customer experiences, Hilti decided on Spryker.
Marc Dassler Head of Digital Platforms, Hilti View Case Study
Throughout our evaluation, Spryker was the one technology fulfilling over 90% of our high-complex use cases from the get-go. And it’s paid off so far!
Jochen Hostalka SVP IT & Enterprise Services at Siemens Healthineers View Case Study
Spryker works with what we already own and operate alongside anticipating where Ricoh sees itself in the D2C space for the future. This allows us to not be tied to a platform in project year 5.
Carin O'Doherty Director Digital Marketing & Strategy, Ricoh USA
Within the team, we pursue the goal to create customer-centric value with each activity we execute. It’s a common vision we share across the entire company.
Mark Wever Global Chief Digital Officer, STAUFF View Case Study
The digital transformation of the sales organization is an essential part of our e-commerce strategy. The scalable e-commerce platform is the foundation for meeting future business requirements.
Nikolaus Meixner Director E-Business, Jungheinrich AG View Case Study
Unified Commerce Resources
Recruiting developers comes with many challenges these days, as businesses are competing with huge brands for a finite talent pool. This short handout explains why adopting a composable approach to commerce will go some way to solving your scare developer issues.
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