/ Buy Online Pick-up in Store | Spryker

Buy Online Pick-up in Store | Spryker

Publish Date: 23 September 2025
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Use case hero Abstract image featuring glowing geometric shapes and a computer icon with a map pin and search symbol on a dark background, illustrating the concept of Buy Online Pick-up in Store.

Buy Online,
Pick-up in Store

Customers increasingly demand convenient and flexible shopping experiences in today’s retail landscape. To meet these needs, companies can use their local presence and inventory to cater to their customers.

Buy online, Pick-up in store (BOPIS) is a key opportunity for retailers to increase customer satisfaction through convenience and flexibility.

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  • Overview
  • Challenges
  • Business Outcomes
  • Spryker Capabilities
  • Customers
  • A person wearing an orange sweater drinks from a white cup while using a laptop, perhaps taking advantage of a Buy Online Pick-up in Store service. Surrounding icons include a person with stars, and a chat symbol with a heart and thumbs up.

    Increased Customer Satisfaction

    Convenient services like online selection, immediate availability, and the flexibility to serve any shopping preference improve gratification and satisfaction.

  • A smartphone displaying a screen with the text "Great job! All items are processed!" is next to a small image of a woman and an icon depicting a technology symbol, showcasing the seamless Buy Online Pick-up in Store experience.

    Increased Efficiency

    Reducing delivery costs and overstocking, as well as improved inventory management and optimized return management, will significantly improve efficiency of your business.

  • A smartphone screen showcases an inventory management app featuring camera and watch products, accompanied by an inset of a person examining a screen and an icon of a financial upward trend chart. The app supports Buy Online Pick-up in Store to streamline the shopping experience.

    Increased Revenue

    Introducing an additional purchasing channel will attract new customers and retain existing ones. It will also boost in-store traffic and encourage additional purchases.

  • A digital interface on a smartphone displays a list of orders with a "Start picking" button next to each, highlighting the convenience of Buy Online Pick-up in Store. A humanoid goat character stands beside the phone, while various graphical icons decorate the background.

    Improved Sustainability

    Reduced packaging waste and shipping-related carbon emissions lead to a better footprint and overall sustainability balance.

  • A person wearing an orange sweater drinks from a white cup while using a laptop, perhaps taking advantage of a Buy Online Pick-up in Store service. Surrounding icons include a person with stars, and a chat symbol with a heart and thumbs up.
  • A smartphone displaying a screen with the text "Great job! All items are processed!" is next to a small image of a woman and an icon depicting a technology symbol, showcasing the seamless Buy Online Pick-up in Store experience.
  • A smartphone screen showcases an inventory management app featuring camera and watch products, accompanied by an inset of a person examining a screen and an icon of a financial upward trend chart. The app supports Buy Online Pick-up in Store to streamline the shopping experience.
  • A digital interface on a smartphone displays a list of orders with a "Start picking" button next to each, highlighting the convenience of Buy Online Pick-up in Store. A humanoid goat character stands beside the phone, while various graphical icons decorate the background.
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