23 May - 23 May 2022

Customer Day 2022

Berlin, Germany

Join the Spryker Customer Day

You’ve probably already heard about Spryker EXCITE: the biggest hybrid conference to inform, educate and entertain in the digital commerce space with over 3,000 visitors on-site & virtually.

But all our customers know that EXCITE is actually just the afterparty of the main event that takes place the day before… 😉

Exclusively for our existing customers, we bring you the 3rd edition of another exciting customer day to bring you all the inside news and where you can directly discuss important matters with your peers and Spryker management.

Date & Time

May 23rd, 2022
Main program: 13:00 – 17:00pm
Dinner & Networking: 19:00 – late (Held at the venue)


Hotel Oderberger
Oderberger Str. 57, 10435 Berlin, Germany
(You know it’s a great venue if the whole street is named after it!)

Recap of our previous on-site customer day in October 2021:

How is your FOMO level right now?
  • Things to expect
    • 11:30 - 12:00
      Check-In and Welcoming
    • 12:00 - 13:00
      Networking Lunch
    • 13:00 - 13:15
      Opening, Updates on our Customer and Community initiatives
      • Chris Rauch, Chief Customer Officer
      • Guido X Jansen, Global Business & Technology Evangelist
      Take a look behind the curtain and learn what you can be excited about for the upcoming months as a Spryker customer.
    • 13:15 - 13:35
      Academy Team Update
      • Svitlana Kulynych, Senior Instructional Designer
      • Nataliia Potapova, Senior Instructional designer
      The academy team has been expanding quite a bit this year and has been cranking out some great new courses. Ray will update you on how to keep your team updated on the latest Spryker tech and the courses you can expect to come out so you can plan accordingly.
    • 13:35 - 14:15
      AMA/Q&A with Spryker's CTO
      • Sergej Braznikov, Chief Technology Officer
      As voted on by all participants of our previous Customer Day you will now have the chance to ask all your Spryker technology and other management questions directly to our CTO. Expect a vibrant conversation!
    • 14:15 - 14:45
      Coffee Break
    • 14:45 - 14:55
      App Composition Platform launch update
      • Manishi Singh, SVP App Composition Platform
      Spryker’s new App Composition Platform (ACP) allows Spryker Cloud customers to try out 3rd party services with their online business in the most seamless, secure and curated way.
    • 14:55 - 15:45
      Spryker Performance
      • Andrey Tkachenko, Solutions Architect
      Based on your input during the workshops at our previous Customer Day workshops we know you all like to know much more about improving the speed/performance of your Spryker installation and that we should get a bit more technical. So we gather our fastest specialist to give you the latest tips & tricks to help you do just that!
    • 15:45 - 16:15
      Coffee Break
    • 16:15 - 16:55
      Strategies for enterprises to ROCK ecommerce
      • Victor Clar Bononad, Senior Commerce Specialist
      Buying online is easy, selling isn’t! That’s specially the case if you are a big company: increasing demanding customers, complex tech integrations, conflicting traditional channels, siloed and limited resources, wild competition out there… But you have to do it… Welcome to the jungle.
    • 16:55 - 17:15
      Fireside Chat
      • Valantic
      • Adyen
    • 17:15 - 17:20
    • 17:20 - 19:00
      Break/Informal Workshop
      You chance to check-in at your hotel, take a walk through Berlin or to join our informal workshop before dinner starts.
    • 19:00 - 22:00
      Dinner & Networking
      Get to know other Spryker customers and Sprykees while enjoying a drink and a snack with your peers.

Customer Day Dinner Sponsors

One last thing.

Have you registered for Spryker EXCITE?

Bold and New – Spryker EXCITE 2022

Back again for the third year running, Spryker EXCITE 2022 is going to be the biggest, boldest e-commerce conference yet.

Successful e-commerce in 2022 is about so much more than just selling online, as market demands are rapidly shifting, and new technologies are changing the game. Gain insights from industry veterans, learn about exciting new and future e-commerce projects, and feel inspired by our amazing line-up at Spryker EXCITE 2022.

Register Today
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