Cost Efficiency Through Order Process Automation
Digitization can significantly cut costs while enabling your business to keep up with the growing demands of the B2B digital purchasing process.
- Business Outcomes
- Spryker Capabilities
The Shift from Physical to Digital
Tasks and activities that historically relied on labor have become technology-based, finally eliminating human error and allowing employees to focus more on high-value tasks. In the B2B world, manual order processes are no longer sufficient. New technologies, including automation, telemetrics, machine learning, and service platforms, are required to make operations more efficient. Technology saves costs while boosting productivity, accelerating growth and enabling your business to keep up with the growing demands of the B2B digital purchasing process.
Challenges Addressed by Order Process Automation
Manual processes are detrimental to several elements of any business. Human error or inaccurate data can have a significant impact on quality control levels, and ultimately reduce competitiveness.
Customer experience can greatly suffer from manual mistakes, slow response and waiting times.
Manual processes create complexity with bottlenecks in the buying process and complicated payment processes with by countless paperwork.
Lack of transparency and insights often result in inconsistent data and inaccurate analysis or reports.
Competitiveness is greatly reduced due to a lack of easy digital solutions.
The Business Outcome of Order Process Automation
The cost-effectiveness of B2B order process automation can be boosted in a variety of ways, depending on the product or service and the complexity of the ordering process. Order process automation can substantially cut costs while increasing efficiency. Learn more of the benefits and value of automation below.
Reduce processing costs with little to no “manual” interaction and streamlined order processing
Improve conversion through recurring orders and convert self-service requests into digital orders
Real-time customer support and a seamless omnichannel experience does not only increase customer satisfaction, but improves overall customer lifetime value
Learn how Spryker & our partners enable this use case and your success
The Spryker Solution
- Order Management System
- Order Management System
- State Machine Modelling
- Configurable Bundles
- Quotation and Offer Management
- Customer Journey Analysis
- Process Digitization Mapping
- Operating Model Sparring
- Process Design Workshop
- Paqato Gmbh
Customers with this Use Case
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