PLATFORM | UNIFIED COMMERCE
Unified Commerce offers a consistent online and offline experience on a single platform, allowing for seamless customer journey.
Having a unified approach for controlling separate systems to manage sales, crm, inventory and much more is paramount. This ensures that any integration complexities are effortlessly put to rest.
Offering consistent experience all within a consolidated platform, customers are enabled to easily browse and transact across multiple channels
Choose between click & collect, ship-to-store, home/premises delivery or service scheduling.
Spryker scored highest for overall growth of any vendor in this Magic Quadrant, with both customer and revenue growth nearing 100%, [...] and is a leading product in terms of business agility.”
Better business outcomes with Spryker
And while you’re at it, exceed your customers’ expectations, too. With Spryker you get:
We’ve built out our Click & Collect function that effectively connects and processes complex system structures.
Support for multi-regional store locations that have differing products, quantities or prices.
Mobile apps made available to streamline the customer picking and collecting process.
Finally, features that work for YOU
Identify which stores are available in your immediate vicinity based on your postal code.
Enable pickers to assemble orders from lists within the mobile app. Each picker is only accessible to his/her store.
A verifiable process for collection is also built within the mobile app, ensuring the order is processed and confirmed correctly when the customer comes to collect.
Store-assigned deliveries are reviewed, order-validated and delivered to customers in a time-sensitive manner, all from within the app.
Determine inventory levels and availability in detail, and by specific stores that represent the same brand.
Also known as ‘in-store pickup’ you can control your inventory by enabling your customers to have items delivered to their desired stores from suppliers.
Utilize the in-built scheduling option to arrange a specific date for deliveries.
Take a look at our Unified Commerce Capability
Visit Product PortalCustomer Stories
In the digital age, the faster one wins. With Spryker's MVP approach we quickly launched into African and Asian markets. To ensure a fast solution that delivers outstanding customer experiences, Hilti decided on Spryker.
Marc Dassler Head of Digital Platforms, Hilti View Case Study
Throughout our evaluation, Spryker was the one technology fulfilling over 90% of our high-complex use cases from the get-go. And it’s paid off so far!
Jochen Hostalka SVP IT & Enterprise Services at Siemens Healthineers View Case Study
Spryker works with what we already own and operate alongside anticipating where Ricoh sees itself in the D2C space for the future. This allows us to not be tied to a platform in project year 5.
Carin O'Doherty Director Digital Marketing & Strategy, Ricoh USA
Within the team, we pursue the goal to create customer-centric value with each activity we execute. It’s a common vision we share across the entire company.
Mark Wever Global Chief Digital Officer, STAUFF View Case Study
The digital transformation of the sales organization is an essential part of our e-commerce strategy. The scalable e-commerce platform is the foundation for meeting future business requirements.
Nikolaus Meixner Director E-Business, Jungheinrich AG View Case Study
Unified Commerce Resources
Recruiting developers comes with many challenges these days, as businesses are competing with huge brands for a finite talent pool. This short handout explains why adopting a composable approach to commerce will go some way to solving your scare developer issues.
Read Handout
