How the Swiss DIY store Jumbo exceeds revenue targets thanks to Click&Collect

A person uses a power drill on a piece of wood at a workbench, surrounded by various tools including a measuring tape and screws, all stored neatly in a jumbo case.

Jumbo sets new standards

Surf Online instead of Waiting in line?

DIY retailer Jumbo has completely redefined its customer journey. To implement a new omnichannel strategy, standard software was not enough. In order to match their complex requirements with flexible software, Jumbo opted to digitize with Spryker.

A screenshot of an online store page from Jumbo displaying a product named "Dekokies Bianco Carrara 12-16." It shows a bag of decorative white gravel with detailed descriptions, price (CHF 12.95), and options to add to the cart. The site also features a search bar and navigation menu.

We are very satisfied with our shop launch so far. Our DIY customers are pleased with the new opportunity to gain information and purchase products online. The icing on the cake: since the launch, we have exceeded all of our sales targets.

Denis Contessi Head of Retail E-Commerce Applications, Jumbo Markt AG