epoq internet services GmbH provides retailers and manufacturers with an AI-supported “1:1 Personalisation Experience Platform” to optimise diverse touchpoints in their personal digital commerce and 1:1 customer communication along the entire customer journey. This enables customer-specific orientation, advice and inspiration in online shops leading to a more meaningful connection with the online customers. Besides, this results in shopping experiences and a sustainable increase in the conversion rate. The latest innovation, a hyper-personalised shopping area, offers customers additional entertainment in their individual product and brand world linked with relevant content. It leads to an increased repurchase rate and takes online shopping to a new level.