Founded in 1941
€4.6bn revenue in 2016
Operates in 120 countries
The multi-billion dollar multinational develops, manufactures and and markets products for construction, building maintenance and mining. The product range is mainly targeted at businesses. Hilti operates in 120 countries and runs 39 country-specific online stores.
Innovation as Corporate Essence
Hilti’s philosophy took the business to an innovation-first approach that already started in 1957 when they sold the world’s first powder-actuated tool. Pre-millennial, and as an early adopter of e-commerce, Hilti extended their offline services to online in 1999.
Considering the business’ vast market coverage, moving fast and experimenting with international expansion is key. Entering a market as one of the first providers and establishing the Hilti brand has helped the B2B player become one of the leading brands in construction and mining.
MVP Approach in African Markets
The Spryker Commerce OS has enabled Hilti to drive international expansion in a fast and cost-effective manner, launching new country stores within a matter of days.
Following a minimum viable product approach, for each market Hilti is testing the waters with an individual solution before replicating and scaling successful practices and rejecting less successful initiatives.
Launching country-specific stores that are tailored to the individual requirements in each market, the different Hilti stores have been designed in a very customer-centric way.
Offering a tailored solution for different markets
With different widgets to feature products and other content prominently
To make targeted product search quick and relevant
Focusing on an innovative, dominant approach to capture more market share in more markets, Hilti is still working on incorporating the Spryker Commerce OS for additional country-stores.
More Case Studies
The art market is seeing a revenue shift with online taking a growing share of the market. Art and photography platform Lumas converts first-time buyers and art fanatics to purchase online with a dedicated Spryker Commerce OS solution.Case study
Facing ever-growing competition, the fashion industry requires rapid product innovation, rooted in the right technology to ensure customer-centric performance. Read more about why Tom Tailor chose to re-launch with the Spryker Commerce OS.Case study
New online key players are coming after many B2B retail sectors. Find out how Business Equipment Supplier Certeo tackled their transformation and why technology ownership has the highest priority on their route to success.Case study