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PLATFORM | UNIFIED COMMERCE

Unify and consolidate all your commerce channels.

Unified Commerce offers a consistent online and offline experience on a single platform, allowing for a seamless customer journey.

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Spryker is trusted by leading brands to develop intuitive Click & Collect services.

Why Spryker Unified Commerce?

Enhanced Customer Experience

Unified commerce provides a seamless and consistent experience across all channels, ensuring a consistent brand experience. Provide the same customer satisfaction, regardless of touchpoint.

Boost Operational Efficiency

Unified systems streamline operations and reduce complexities. Eliminate siloed systems to increase operational efficiency, cost savings, and better inventory management.

Offer Multi-Deliverable Options

Allow customers and buyers to opt for the delivery options most convenient to them. Choose between click & collect, ship-to-store, or home/premises delivery

Spryker scored highest for overall growth of any vendor in this Magic Quadrant, with both customer and revenue growth nearing 100%, [...] and is a leading product in terms of business agility.”

Our customers love our B2B Commerce platform.

Better business outcomes with Spryker

One Platform.
Multiple solutions.

Exceed customers expectations, and streamline your operations. With Spryker Unified Commerce you get:

  • Multiple Location Support

    Support for multi-regional locations that have differing products, quantities, prices, or services. Each can operate independently or in sync.

  • Click&Collect

    Enhance customer convenience and remove last-mile delivery, without forfeiting the potential for additional in-store additional purchases.

  • Innovative Approach

    An innovative combination of headless technology and unique Progressive Web App (PWA) capabilities, like offline mode, allows efficient order fulfillment on both the shop and warehouse floor.

FEATURES THAT SUPPORT ANY BUSINESS

Taking Unified Commerce to the next level

  • Service Point Concept

    Service Points represent any physical location, such as a brick-and-mortar store, warehouse, or any other setting. Service Points may offer multiple services depending on your business needs, including returns, alterations, or demos.

  • Supports Marketplace Capabilities

    Marketplace merchants can also have their products sent to Service Points, widening the scope of products available to customers.

  • Configurable by Location

    Spryker's Click&Collect allows detailed configuration by Service Point. Stock, product assortment, and prices can be shared or set independently, even across multiple regions..

  • Fulfillment App

    The Fulfillment App enables your staff to prepare online orders in a timely and efficient manner, ready to be collected in-store, from a convenient location, or sent out for delivery. The App uses PWA techniques and can also work offline.

  • Flexible Architecture

    Spryker's Click&Collect architecture is built to support varied, business-specific services at Service Point locations.

  • API Coverage

    Comprehensive support for back-end and storefront APIs.

  • Take a look at our Unified Commerce Capability

    Visit Product Portal

Customer Stories

We accelerate businesses just like yours.

In the digital age, the faster one wins. With Spryker's MVP approach we quickly launched into African and Asian markets. To ensure a fast solution that delivers outstanding customer experiences, Hilti decided on Spryker.

Marc Dassler Head of Digital Platforms, Hilti View Case Study
Marc Dassler - Head of Digital Platforms

Throughout our evaluation, Spryker was the one technology fulfilling over 90% of our high-complex use cases from the get-go. And it’s paid off so far!

Jochen Hostalka SVP IT & Enterprise Services at Siemens Healthineers View Case Study

Spryker works with what we already own and operate alongside anticipating where Ricoh sees itself in the D2C space for the future. This allows us to not be tied to a platform in project year 5.

Carin O'Doherty Director Digital Marketing & Strategy, Ricoh USA

Within the team, we pursue the goal to create customer-centric value with each activity we execute. It’s a common vision we share across the entire company.

Mark Wever Global Chief Digital Officer, STAUFF View Case Study

The digital transformation of the sales organization is an essential part of our e-commerce strategy. The scalable e-commerce platform is the foundation for meeting future business requirements.

Nikolaus Meixner Director E-Business, Jungheinrich AG View Case Study

Unified Commerce Resources

Learn more about Spryker Unified Commerce Solutions

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