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Personalize and Enhance Your Business Processes With IoT Integrations.
Spryker’s e-commerce platform lets you take advantage of a rapidly expanding ecosystem of connected devices.
Trusted by industry leaders worldwide
Benefits
How Does Spryker Enable IoT Commerce?
Unlock the full potential of your digital business with a flexible,, scalable, and customizable commerce platform.
Headless Architecture
Headless architecture allows the back-end of a platform to communicate with any front-end, enabling integrations with a wide range of touchpoints.
Spryker GLUE API
IoT devices rely on APIs to communicate. Spryker GLUE API connects the back-end of your platform to the various touchpoints best suited to your requirements.
Decoupled Front- and Back-ends
Autonomous front- and back-ends let you to tailor your solution to your unique business needs. Front-ends can be scaled and developed independently of your platform's data layer.
Capabilties
IoT in Action
While the range of available IoT connections is vast, several have proved groundbreaking for Spryker customers.
Voice Assistant
Voice Assistant can significantly decrease the friction consumers experience with traditional retail outlets like limited opening hours and long waiting lines, or the performance and navigation of typical online shops.
Smart Shelves
Smart Shelves are an easy way to improve customer experiences. Smart Shelves can detect when something has been removed or added, and can even have sensor-like technology allowing you to understand where customers are in your store.
Headless Retail
Enable your customers to make purchases without disrupting their routine by offering headless touchpoints for pivotal situations. IoT touchpoints for recurring purchases will simplify the customer journey and increase your average order value and customer loyalty.
Linking Retail and Digital
Electronic shelf labels (ESL) are projected to reach 1 billion USD in market share by 2024, and register more than 16% CAGR due to adoption by the retail industry. This is significant as this proves that the push to make retail locations more digital is not only beneficial for the business as you can manage price, product, and promotions from one central location, but creates many new and unique opportunities for the customer as well.
NFC Technology
As businesses grapple with the effects of the pandemic, discovering innovative customer engagement strategies will continue to take precedence as they plan for the post-pandemic era. NFC opens up a ton of possibilities for businesses looking to stay connected with consumers throughout their purchasing journey whether they are in-store or in the comfort of their homes.
Better business outcomes with Spryker
Limitless Connections. Unlimited Benefits.
IoT devices allow integrations and input from a wide range of touchpoints. These may be at various stages of the purchasing journey and completely unique to your business needs. Some advantages of IoT connections include:
Reaching Customers at Their Convenience
IoT devices allow communication with customers via the touchpoints they most frequently use. IoT integrations allow your service teams and products to always be within customers’ reach.
Automation and Analysis
Smart sensors in warehouses or on products can automate manufacturing and delivery processes, cutting costs and minimizing opportunity for human error. Data from these devices can also be analyzed to better predict future trends.
Heading
Without needing to consider the back-end architecture, front-ends can be scaled significantly faster in decoupled set-ups. The independence of each connection also offers less risk to the platform overall.
Industry Recognition
Industry Leaders Take Notice
Spryker is recognized in the 2023 Gartner® Market Guide for Marketplace Operation Applications.
Spryker is recognized as a Leader in IDC MarketScape: Enterprise B2B Digital Commerce Applications 2023–2024.
Spryker as first time entrant in The Forrester Wave™: B2B Commerce Solutions, Q2 2022 identified as a Strong Performer.
Digital Commerce Resources
Learn more about Spryker IoT Commerce

Use Case
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Liz Ryan
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Customer Story
SWISS KRONO Embodies Customer-Centricity with a Scalable Self-Service Portal Built with Customer Convenience in Mind
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